Terms and Conditions

Welcome to QOVES. These terms and conditions ("Terms") apply to your use of our website [www.qoves.com] (the "Site") and the services we provide. By accessing or using the Site, you agree to be bound by these Terms.

Last updated: 11 October 2024 /

  • Acceptance of Terms
    By accessing and using the Site, you confirm that you are at least 18 years of age and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.
  • Changes to Terms
    QOVES Limited ("QOVES", "we", "our", or "us") reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" at the top of these Terms. Your continued use of the Site after such modifications constitutes your acknowledgment and acceptance of the modified Terms.
  • Use of the Site
    You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.
  • Account Registration

    To access certain features of the Site, you may be required to register for an account. You agree to:

    • Provide accurate, current, and complete information during the registration process.
    • Maintain and promptly update your account information.
    • Maintain the security of your password and accept all risks of unauthorized access to your account and the information you provide.
  • Disclaimer

    QOVES offers facial assessments and recommendations grounded in sophisticated aesthetic research. Our services aim to deliver general information and should not be considered a replacement for professional medical advice, diagnosis, or treatment. It is essential to consult your physician or a qualified health provider for any questions, or before undertaking any treatment or procedure.

    This report provides general information and discussion about facial aesthetics, orthodontics, and other health-related subjects. The contents of this report is not intended to be and should not be construed as medical advice.

    Any and all information provided by QOVES, QOVES Limited, and its affiliates are not a substitute for professional medical expertise or treatment.

    QOVES, QOVES Limited, and its affiliates accept no legal liability whatsoever arising from or connected to the accuracy, reliability, currency or completeness of any material contained in this report.

    QOVES does not endorse any actions taken based on this report. Instead, it presents third-party scientific findings for readers to assess at their own risk. This report is designed to inform and clarify aspects of facial anatomy, providing tools to help customers engage in discussions about facial aesthetics.

    When making a purchase on the QOVES website, the customer acknowledges that they are of sound mind and fully understand the implications of their purchase. They agree to use the product or report solely for informational purposes and commit to consulting a qualified health professional before starting any treatments, procedures, or using any products.

  • Payment and Refunds
    All payments to QOVES adhere to our specified payment terms. We accept a range of payment methods as detailed on our website. Once a payment is made, we provide a 14-day money-back guarantee on purchases, provided the customer has not submitted any questions or images. After the customer submits responses to our questionnaire or provides images to our team, the purchase becomes non-refundable. Please note that all online consultations are strictly non-refundable.
  • Intellectual Property
    All content on the Site, including text, graphics, logos, images, and software, is the property of QOVES or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works based on any content without our express written permission.
  • User Content and Data Usage
    By using QOVES’ free or paid products, you grant us permission to use the images, information, and data provided by you to deliver our services. This includes using your images and derived data to train our algorithms, conduct research, and improve our products and services. Please note that your face and related data will never be shared publicly or disclosed externally—all usage is strictly for internal purposes to enhance our technology and ensure better service delivery. We take the privacy and security of your data seriously and implement stringent measures to protect it
  • Disclaimer of Warranties
    The Site and our services are provided on an "as is" and "as available" basis. QOVES makes no warranties, express or implied, regarding the Site or the services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability
    To the fullest extent permitted by law, QOVES shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site or the services. Additionally, QOVES is not responsible for any treatments, complications from treatments or procedures, or products used by the customer. We are also not liable for any decisions made by the customer following the use of our services.
  • Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ireland to resolve any dispute arising out of these Terms or the Site.
  • Contact Us

    If you have questions or comments about this Privacy Policy, please contact us at:

    QOVES Limited
    The Black Church, Saint Mary's Place
    Dublin D07 P4AX, 758162
    Ireland

    Email: info@qoves.com